FAQs
Answers about FurTruth CALM, shipping, and caring for your order.
What is FurTruth CALM?
CALM is a soft chew for dogs formulated to support relaxation, emotional balance, calm behavior, and a normal response to everyday stress. Each jar contains approximately 60 soft chews.
How much should I give my dog?
Follow the jar label: give 1 soft chew daily for every 25 pounds of body weight.
- Up to 25 lbs: 1 soft chew
- 26–50 lbs: 2 soft chews
- 51–75 lbs: 3 soft chews
- Over 75 lbs: 4 soft chews
For dogs only. If your dog's condition worsens or does not improve, stop use and consult your veterinarian. Safe use in pregnant animals or animals intended for breeding has not been proven.
What ingredients are in CALM?
Active ingredients per 2 soft chews (6 g): Inositol 250 mg, Taurine 250 mg, Lemon Balm Leaf Extract 100 mg, Thiamin Hydrochloride 100 mg, and Theanine 75 mg. The jar label lists all active and inactive ingredients.
How should I store the chews?
Keep the container tightly closed at room temperature and out of reach of children and animals. Not for human consumption. In case of accidental overdose, contact a health professional immediately.
Where do you ship, and how much does it cost?
We currently ship within the United States. Standard shipping is $6.99 for orders under $70 and free for orders of $70 or more. Express shipping is $15. All prices are in U.S. dollars.
When will my order arrive?
Orders are processed within 1–2 business days, excluding weekends and holidays. Standard delivery is estimated at 3–7 business days after processing; express delivery is estimated at 1–3 business days after processing. Delivery estimates are not guaranteed. We email tracking information when your order ships; allow up to 48 hours for tracking to update. See our shipping policy for details.
Can I return an order?
We accept return requests within 30 days of delivery for unopened, unused products in their original sealed packaging. FurTruth provides a prepaid return shipping label for approved returns. Opened treats and supplements cannot be returned unless they arrived damaged, defective, or incorrect. Original express shipping charges are non-refundable.
Email barajas064000@gmail.com with your order number and reason for the return before mailing anything back. For damaged, defective, or incorrect orders, contact us within 7 days of delivery with clear photographs. See our return and refund policy.
Can I cancel an order or correct my address?
Contact us immediately at barajas064000@gmail.com with your order number. Orders may be canceled before they have been processed or shipped. Address changes cannot be guaranteed after processing or shipping.
How can I get help?
Email barajas064000@gmail.com or use our contact form. Include your order number and a clear description of your question so we can help.